Intake Process OTP

Request Access to MyChart Patient Portal

First, a Welcome Message

Congratulations on taking the first step, possibly one of the hardest, considering getting help. We’re glad that you’re here and please feel welcome!

Logistics and Paperwork

Here we’ve outlined the anticipated steps in the intake process.

Check Eligibility

KWC in Eugene is open to all American Indians and Alaska Natives, Oregon Health Plan (OHP) open card holders, and the public as capacity allows.

- - All NA/AN must have proof of Tribal Identity
  - OHP members must provide current open card number
  - General public must call for provider availability at (541) 916-7025.

Apply to be a New Patient

KWC in Eugene is open to all American Indians and Alaska Natives, Oregon Health Plan (OHP) open card holders, and the public as capacity allows.

- - Online: Download New Patient Packet here
    - Mail packet back to: Ko-Kwel Wellness Center, Attn: Registration 2401 River Road, Suite 101, Eugene, OR 97404
  - In Person: Pick up a New Patient Packet from our registration desk in person.
  - Phone: Call our office to request the New Patient Packet by mail.

Confirmation

The eligibility process can take 10 days to two weeks. A registration associate will verify when you have been approved for services.

- - In some cases, applicants will be encouraged to apply for the Oregon Health Plan (OHP).
    - Assistance is available for this process.
  - To follow up on your application, call Registration at (541) 916-7025.
  - Choose your provider/service and make an appointment for care.

Next Steps

Be an active team player. Talk with your KWC health team about health questions, health challenges, and any other health care professionals who are caring for you.

Your role as a patient

Communicate closely with KWC
Keep KWC current with your medications, immunizations, allergies, conditions, tests, consultations, and hospitalizations
Advise KWC of any changes in your medical and/or dental history
Inform and authorize other providers to coordinate with KWC for collaborative care
Participate with your team to make decisions about your health
Follow treatment plans and manage your self-care
Speak up and ask questions